right of withdrawal

Right of withdrawal for consumers

Revocation instructions for the sale of goods

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

In order to exercise your right of withdrawal, you must send us Torsten Spiller, Pfarrstraße 70, 56564 Neuwied, telephone: 02631 4040779, email: info@spillerphoto.com by means of a clear statement (e.g. a letter sent by post, fax or e-mail) about your decision to withdraw from this contract.

You can use the attached model cancellation form, but it is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding the exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you withdraw from this contract, we will owe you all payments we have received from you, including delivery costs (except for additional costs resulting from your choosing a different type of delivery than that offered by us, have chosen the cheapest standard delivery) immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

Goods that can be sent by parcel

We will bear the direct cost of returning the goods.

Goods that cannot be sent by parcel

We bear the direct costs for returning goods that cannot be sent by parcel post (e.g. goods sent by a freight forwarder).

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

The right of withdrawal is excluded for the following contracts:

Contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

2. Cancellation instructions online shop digital content

If you purchase digital content from us, you will be informed during the ordering process that your right of withdrawal will expire. By clicking in the corresponding check box, you expressly agree that the execution of the contract will begin before the end of the cancellation period and confirm your knowledge that the right of cancellation expires with the beginning of the execution of the contract.

Sample cancellation form

If you want to revoke the contract, please fill out this form and send it back.


Torsten Spiller

Pfarrstrasse 70

56564 Neuwied

Email: info@spillerphoto.com

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*):

Ordered on (*)/received on (*):

Name of consumer(s):

Address of consumer(s):

Signature of the consumer(s) (only if notification is on paper):


* Please delete what is not applicable

This cancellation policy was created by wwwgepruefter-webshop.de and is regularly checked for legal certainty. In the event of a warning, Geprüfter Webshop assumes full liability for the legal texts created.